Shipping

On this page we'll tell you a bit about how processing and shipping your order works on our end.

Important: due to new EU packaging regulations we've halted shipping to most EU countries. If you have any questions, please contact us at info@speechlessbard.com.


After placing your order

Since we create almost all of our products on our own, we don't work with the classic "x amount in store" system. Most of our items are made to order, so an estimate is displayed on product pages - if it takes (much) longer, we'll be sure to let you know! 

We have a shipping partner that handles our non-domestic packages, but they require us to bundle them as well as possible. That's why we only bring packages to our shipping partner up to twice a week, usually Monday/Tuesday and Thursday/Friday, they will then process it with Deutsche Post/FedEx and provide us with a tracking code 1-2 business days later.


Transit times

Keep in mind that these are rough estimates; we've seen faster deliveries but occasionally slower as well. Most deliveries should be within the timeframe mentioned below though.


PostNL

Domestic (Netherlands) - 1-2 business days


Deutsche Post Standard shipping:

EU - 2-5 business days

Worldwide - 5-12 business days


DPD

EU - 2-5 business days


FedEx Priority shipping (US/Canada/Australia/New Zealand only)

2-5 business days


FedEx Economy shipping (US/Canada/Australia/New Zealand only)

5-8 business days


Shipping costs

Our shipping costs are based on weight and can change depending on the rates provided to us by our shipping partner. Shipping cost is calculated during check-out.

Important: packages to non-EU countries may be subject to customs/import taxes, please check if this applies to your case to prevent unexpected extra costs.

For US customers: Due to the current tariff situation, we have two different options:

  • FedEx; quite expensive and requires you to pay import tariffs before receiving your package, but they have a very short transit time (usually 2-4 business days).
  • InTime Global Mail; much more affordable and DDP (Delivery Duty-Paid), meaning we pay the import tariffs for you. Unfortunately Shopify (our store framework) is limited in adding import tariffs to order from specific countries, so we cannot implement it automatically. While it is not mandatory for you, we welcome a tip on your order to help us cover these import tariff costs. Transit time is usually 1-2 weeks.